Give your agent the Cluster support tickets claw

Clusters the day's inbound support mail by underlying issue and surfaces recurring patterns every morning at 8:00 local. Reads the support mailboxes over IMAP, groups tickets by root cause, and flags a new bug spreading across customers, a doc gap repeating the same question, or a release that triggered a spike, each with its volume and tone. Quiet runs send nothing.

Support Customer intelligence
  • Clusters the day's inbound support mail by underlying issue every morning
  • Flags new bugs spreading across customers and release-driven spikes
  • Attaches volume and tone to each cluster with a routing read
  • Sends nothing on quiet days