Your agent can watch public product mentions

Watch public discussions where a customer mentions your product, positive or negative, across the open web, public forums, and Hacker News. Runs daily at 09:00, ranks new matches by tone, audience, and author seniority, and emails the rundown with negative mentions escalated and a drafted response posture. Quiet runs send nothing.

Customer success Brand and reputation Customer intelligence
  • Scans Reddit, Hacker News, support forums, app stores, and Trustpilot every 2 hours
  • Surfaces public complaints and questions about your product
  • Drafts empathetic, on-brand replies for your team to review
  • Sends nothing when there is nothing new