Claws

Claws to get you started

Watch public product questions

  • Watches the product subreddit, Stack Overflow tag, and Hacker News every 4 hours
  • Surfaces unanswered questions and questions carrying wrong answers
  • Ranks by audience reach and your published position on the topic
  • Never posts anything; the team chooses what to answer
Support Brand and reputation Customer intelligence

Watch customer product mentions

  • Watches the open web and forums for named customers mentioning your product
  • Ranks each mention by tone, audience, and author seniority
  • Escalates negative mentions with a proactive outreach suggestion
  • Posts nothing publicly; the team chooses how to respond
Support Brand and reputation Customer intelligence

Watch employer brand mentions

  • Searches the open web, Hacker News, and forums for employer mentions daily
  • Classifies the tone and audience of each mention
  • Escalates negative or unusual threads before they expand
  • Suppresses press re-syndication and self-mentions
Recruiting Brand and reputation Hiring and talent

Cluster public feedback

  • Pulls feedback from subreddits, Hacker News, the feedback inbox, and app stores
  • Clusters every six hours by theme with volume and tone per cluster
  • Separates recurring complaints, unexpected praise, and new requests
  • Sends nothing when no theme reaches material volume
Product Customer intelligence Brand and reputation

Cluster app store reviews

  • Reads new Apple App Store and Google Play reviews each morning
  • Clusters reviews by theme with tone and volume
  • Flags star-rating shifts after a release and ties bug reviews to the likely version
  • Stays silent when no cluster or trend is newly material
Product Customer intelligence Brand and reputation

Find unlinked mentions

  • Finds brand mentions that are not linked to your domain
  • Drafts a polite link request citing the specific paragraph
  • Offers the canonical URL for the SEO and PR teams to send
  • Deprioritizes outlets you have already asked
PR Brand and reputation

Draft trade publication pitches

  • Watches the trade publications in your category every morning
  • Finds stories where your spokespeople have credible commentary
  • Drafts a one-paragraph pitch matched to the right spokesperson
  • Files stories you are already quoted in without paging
PR Brand and reputation

Archive spokesperson quotes

  • Archives every public quote attributed to each spokesperson with outlet and context
  • Surfaces contradictions across outlets
  • Flags quotes being lifted out of context elsewhere
  • Builds the substrate for media training and message consistency
PR Brand and reputation Content and docs

Track journalist beats

  • Tracks the recent bylines of every journalist on your pitch list
  • Flags who has changed beats and who has gone quiet
  • Elevates writers whose coverage overlaps your category
  • Gives a one-line read on why now is the moment to pitch
PR Brand and reputation
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