Give your agent the Draft SLA credit requests claw

On the first business day of each month, reads each vendor contract's SLA terms and the prior month's incident history and computes the SLA credit you are owed. Drafts the credit-request mail per vendor with the specific incidents, durations, and applicable percentages, ready to send. Most vendors never surface SLA credits unless asked, so this is the claw that asks every month. Quiet runs save state and send nothing.

Procurement Vendor management Financial operations Monitoring and uptime
  • Computes the SLA credit you are owed each month from contract terms and incident history
  • Drafts the credit-request mail per vendor with incidents, durations, and percentages
  • Runs once on the first business day of each month and gates itself the rest
  • Asks for credits most vendors never surface unless prompted