Claws

Claws to get you started

All 180 Compliance 12 Customer success 12 Executive 12 Finance 12 Investor relations 12 Legal 12 Marketing 12 Operations 12 People 12 PR 12 Procurement 12 Product 12 Recruiting 12 Sales 12 Support 12 Customer intelligence 32 Vendor management 32 Regulatory 26 Competitive intelligence 25 Brand and reputation 23 Risk and compliance 23 Deadlines and calendar 22 Hiring and talent 17 Digests and briefs 15 Monitoring and uptime 15 Financial operations 12 Content and docs 11 Contracts and renewals 8 Pricing 8

Watch vendor status pages

  • Watches your stack vendors' status pages every 15 minutes
  • Maps each incident to your surface area and suppresses the irrelevant ones
  • Hands over a ready-made customer-facing acknowledgement
  • Drops resolved incidents and stays silent when nothing affects you
Support Vendor management Monitoring and uptime

Digest known issues

  • Builds a daily known-issues digest from ticket patterns, vendor status, and the open-issue file
  • Updates each ETA from engineering status notes in the drive
  • Removes resolved issues automatically so the digest stays current
  • Flags what is ready to publish to a public known-issues page
Support Digests and briefs Monitoring and uptime

Draft incident follow-ups

  • Reads the incident log and builds a per-customer follow-up brief each evening
  • Drafts the impact acknowledgement, remediation, and any applicable SLA credit
  • Deprioritizes customers who already acknowledged it and escalates the un-updated
  • Sends nothing to customers; the team reviews and sends
Support Monitoring and uptime Customer intelligence

Probe endpoint uptime

  • Probes your public endpoints every five minutes for availability and latency
  • Learns the normal pattern and pages only on real deviation
  • Requires a deviation to persist before escalating, then notes recoveries
  • Keeps a full record for the monthly uptime recap
Product Monitoring and uptime

Watch dependency bug trackers

  • Reads public issue trackers for your dependencies and vendor services
  • Matches issues against your stack and the versions you rely on
  • Elevates issues climbing in attention or with a fix in flight
  • Sends nothing when no stack-relevant issue is moving
Product Monitoring and uptime Vendor management

Watch vendor status incidents

  • Polls each vendor's public status feed every 15 minutes for new and updated incidents
  • Maps each incident to your regions, services, and dependencies and suppresses the rest
  • Escalates anything touching your production right away
  • Keeps a full incident history that feeds the SLA credit claw each billing cycle
Procurement Vendor management Monitoring and uptime

Draft SLA credit requests

  • Computes the SLA credit you are owed each month from contract terms and incident history
  • Drafts the credit-request mail per vendor with incidents, durations, and percentages
  • Runs once on the first business day of each month and gates itself the rest
  • Asks for credits most vendors never surface unless prompted
Procurement Vendor management Financial operations

Watch weather disruptions

  • Watches weather for your offices, key vendor data centers, and operational hubs
  • Surfaces only events that would actually disrupt operations
  • Carries the operational decision your playbook calls for per event class
  • Pages on imminent threats to production-path locations
Operations Monitoring and uptime

Track vendor SLA usage

  • Watches every vendor status page in your stack every 15 minutes
  • Computes running SLA utilization per vendor per billing cycle against your contract terms
  • Pages early when a vendor approaches breach so you can request proactive credits
  • Stays silent on quiet days so alerts always mean something
Operations Vendor management Monitoring and uptime
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