Claws

Claws to get you started

Recap monthly uptime

  • Recaps your own availability by service against commitment once a month
  • Ranks vendor incidents by impact and names the longest single outage
  • Tracks cumulative SLA budget burn against your external promises
  • Uses a stable repeated format so month-over-month deltas read at a glance
Operations Monitoring and uptime Digests and briefs

Watch stack status pages

  • Confirms your own status page stays reachable every 15 minutes
  • Watches every stack vendor status page and merges into one incident timeline
  • Suppresses incidents in other regions and services, elevates ones on your production path
  • Links upstream vendor causes to your logged downstream impact
Operations Monitoring and uptime Vendor management

Cluster incident patterns

  • Clusters your incidents by underlying cause across a rolling lookback
  • Surfaces recurring failures like a flaky dependency or a bad release window
  • Attaches the volume and cumulative time-cost per pattern
  • Points each pattern at the structural fix instead of one-off firefighting
Operations Monitoring and uptime

Log vendor status incidents

  • Watches every vendor's status page for incidents every 15 minutes
  • Records who went down, when, for how long, and your exposure
  • Maintains a cumulative log for risk reviews and SLA credit talks
  • Keeps incident-response audit answers ready without reconstruction
Compliance Vendor management Monitoring and uptime

Track support SLAs

  • Watches your support queue every 30 minutes
  • Flags tickets approaching or breaching SLA targets
  • Shows time remaining and escalation suggestions
  • Stays quiet when no ticket is at risk
Support Monitoring and uptime

Watch dependency status pages

  • Polls your critical SaaS dependencies' status pages every 15 minutes
  • Alerts the moment a dependency reports trouble
  • Includes severity, affected components, and likely impact on you
  • Silent while everything is healthy
Product Monitoring and uptime Vendor management
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